Privacy Policy

Your privacy is important to us, so our pledge to you is ironclad:

We will not sell, rent or loan third parties use of or access to personal information, such as your name, e-mail address, shipping address or credit card information.

We gather this information to serve you better. Obviously, we need it to process your transaction. We also want to know if our site works for you. So we log your IP address (your computer’s location on the internet) to see how easily you navigate our site and whether you can find what you’re looking for. IP addresses also give us a sense of general traffic flow. For example, whether you came to us via a specific search engine or provider, we only record this kind of information in aggregate form; in other words, as general patterns. Your IP address is never linked to any personal information.

To remember your preferences – like a local shop owner remembers what you’ve bought – we use “cookies” to customize portions of our site. Cookies are small data files that are stored by your internet browser. When you access our site, a cookie tells us that you have bought from us before. Thus you have to answer questions only once and not each time you make a purchase or take part in a discussion group. A cookie does not tell us anything personal about you. You give us that information when you register or make a purchase and only comfortfirstshoes.com has access to it. To learn more about cookies, you may visit World Wide Web Security FAQs.

From time to time, we’ll also sponsor co-branded sites with carefully chosen partners. You will know that you’re on one of our co-branded sites by looking at the top of a page: you will see our logo as well as our partner’s. In this case, we may share with that partner some of the data we receive. Rest assured, however, that our partners fully subscribe to the stringent privacy and security policies spelled out here.

Cart Reminders

comfortfirstshoes.com uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within a defined period of inactivity or lack of purchase. Once the cart is considered abandoned, a reminder message may be sent.

comfortfirstshoes.com Mobile Messages: Terms and Conditions

The comfortfirstshoes.com mobile message service (the “Service”) is operated by comfortfirstshoes.com (“comfortfirstshoes.com”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to comfortfirstshoes.com’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of comfortfirstshoes.com through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with comfortfirstshoes.com. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP as instructed in any message or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other comfortfirstshoes.com mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP as instructed in our messages.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.